General

1. Privacy Policy sets out Rob James Consulting Pty Ltd's policy regarding any personal information you might supply to us via the Rob James Consulting Pty Ltd website hosted at robjam.es (Website) and related subdomains and application(s) (collectively, the Platform), and how that information may be used.This Pr

2. By viewing and using the Platform you will be deemed to have agreed to the matters described in this Privacy Policy. If you do not agree to this Privacy Policy then you should not use the Platform.

3. Rob James Consulting Pty Ltd is entitled, at its sole discretion, to amend, add or remove any part of this Privacy Policy at any time without notice. You should periodically review this Privacy Policy to ensure that you are up to date with any such amendments, additions or removals.

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Collection of Personal Information

1. Rob James Consulting Pty Ltd collects information about you when you provide it to us. The types of information collected about you include information such as your name, email address, contact details, date of birth, credit card information and other information you choose to provide. Rob James Consulting Pty Ltd primarily collects personal information from you through written and electronic means of communication when you interact with us. This may occur when you subscribe to our newsletter, log in to or register for an account, provide contact details for communications,, send us an email, or post on the Platform or one of our social media platforms/accounts.

2. If you login to our Platform or register for an account or access our website (or any part of it) via a third party platform (such as Facebook or Google), you consent to us collecting, storing and using the information you make available to us via the third party platform. This includes your name, date of birth, the profile information you make public (including your profile picture) and location information (and any other information you may from time to time consent to provide to us). If you have questions about how third party integrations work, check the terms of use of the relevant third party service.

3. Information sent by your web browser may be automatically collected. This information typically includes the internet protocol (IP) address used to connect your computer or device to the Internet, operating system and platform, the average time spent on the Platform, pages viewed, information searched for, access time, websites visited before, location information and other relevant statistics. The amount of information sent depends on the settings you have on your web browser and/or personal electronic device.

4. We also use some technologies to collect information, including cookies and plug- ins. For more information about cookies and how to disable them, see the Cookies section below. Through the use of cookies, we may automatically collect information about your online activity on the Platform, such as the web pages you visit, the links you click, and the searches you conduct on our site. Plug-ins are pieces of software that users download to allow certain web-based software to operate. In order to use our Platform, you may be required to install certain plug-ins.

5. You may also choose to communicate with Rob James Consulting Pty Ltd anonymously or using a pseudonym, however doing so may restrict your ability to interact with certain sections of the Platform, may affect Rob James Consulting Pty Ltd’s ability to provide you with products, services or benefits and may prevent the processing of any payments or requests.

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Use and disclosure of personal information

1. Rob James Consulting Pty Ltd may use your personal information for the primary purpose for which it was collected. This purpose will be a purpose that is reasonably expected at the time of collection and may be specified in a privacy collection statement at the point of collection. Rob James Consulting Pty Ltd may also use your personal information for a secondary related purpose. By submitting your personal information, you consent to Rob James Consulting Pty Ltd using it to:

   1. provide you with products and services (both our own and those of other entities) that may be of interest to you;

   2. answer your queries regarding the products and services we provide, including support services; 

   3. provide you with updated or new information about products and services (both our own and those of other entities);

   4. monitor online activity on the Platform;

   5. market and advertise to you (including by sending newsletters, alerts, special offers and promotions), and target advertisements based on users’ interests;

   6. develop existing and new Rob James Consulting Pty Ltd products and services;

   7. maintain and update our business infrastructure, databases and systems;

   8. promote our and our suppliers' other products and services to you, including by way of direct marketing; and

   9. do any other act or thing required or authorised by law.

2. All information sent by your web browser will be used only to assist us for the purposes of providing an effective service on the Platform. We may from time to time supply the owners or operators of third party websites from which it is possible to link to the Platform with information relating to the number of users linking to the Platform from such third party website. You will not be personally identifiable from this information.

3. Rob James Consulting Pty Ltd may use the information that it automatically receives from your web browser to see which pages you visit within the Platform, which website you visited before coming to ours, and where you go after you leave. Rob James Consulting Pty Ltd can then develop statistics that are helpful in understanding how our visitors use the Platform. We may use this information to measure the use of the Platform and to administer and improve the Platform. Once aggregated for statistical purposes, you will not be personally identified from this information. This statistical data is interpreted by Rob James Consulting Pty Ltd in its continuing effort to present the Platform content that visitors are seeking in a format they find most helpful.

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Will you receive direct marketing?

1. If you provide us with your personal information you consent to receiving direct marketing communications from Rob James Consulting Pty Ltd, and you authorise us to send you promotional messages and materials related to Rob James Consulting Pty Ltd’s and our select partners’ products and services, unless you submit a later request not to receive direct marketing communications.

2. Rob James Consulting Pty Ltd’s direct marketing messages and materials will contain a prominent statement (including, for electronic messages, a functional unsubscribe facility) that you may request not to receive direct marketing communications.

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Will your information be disclosed overseas?

​Some of our service providers, or the services they provide (like cloud storage services), may be based outside Australia. For example, certain personal information is stored using servers in the United States. In order to protect your personal information, we take care where possible to work with service providers who we consider maintain acceptable standards of data security compliance and we do our part to meet those standards as they apply to us.

By providing us with personal information, you consent to personal information being used, stored and disclosed overseas, and acknowledge that in some cases the overseas laws regarding privacy may be different to Australian laws and that you may not be able to seek redress under the privacy laws of Australia.

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Use of Cookies

1. Rob James Consulting Pty Ltd may store some information on your computer such as cookies when you visit the Platform. Cookies are pieces of information that a website transfers to the hard drive of a visitor's computer for record-keeping purposes. This information facilitates your use of the Platform. You can erase or choose to block this information from your computer if you want to. Erasing or blocking such information may limit the range of features available to you on the Platform.

2. From time to time we use Google advertising programs that use cookies to improve your online experience, including the display of more relevant ads on external websites. Anyone may opt out of these programs at any time by visiting http://www.google.com/policies/technologies/ads/

3. We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Rob James Consulting Pty Ltd and others to, among other things, analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our services and other websites, and better understand your online activity.

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Security

1. Rob James Consulting Pty Ltd will take reasonable steps to ensure the security of any personal information you provide to us.

2. Rob James Consulting Pty Ltd will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed.

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Links to other sites

1. You may be able to access other sites external to the Platform by clicking on links that have been provided through the Platform. Rob James Consulting Pty Ltd is not responsible for the privacy policies and practices of other websites. As these sites are not part of Rob James Consulting Pty Ltd, you will need to contact the organisation/institution that administers the site directly to obtain information about their privacy policy or practices.

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Contacting us / Complaints

1. You generally have the right to access personal information we hold about you subject to the restrictions provided by law. We aim to keep our information about you as accurate as possible. If you have a complaint in relation to the collection, use and/or disclosure of your personal information, please contact Rob James Consulting Pty Ltd via the details provided below. Rob James Consulting Pty Ltd will review all complaints received and respond to each complainant within a reasonable period upon due consideration (which may require further information to be provided).

2. You can request removal or deletion of the personal information we hold about you where there is no good reason for us continuing to process it. Please contact Rob James Consulting Pty Ltd via the details provided below to make this request.

3. If you are concerned about our use of your personal information, or if you would like to review or change the information you have supplied us with, please write to us at: admin@robjam.es with the subject line, "Privacy". We reserve the right to charge a reasonable fee for access to this information.

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Further Information on Privacy

1. You may obtain further information regarding privacy in Australia and protecting your privacy by visiting the Office of the Australian Information Commissioner website at www.oaic.gov.au or write to the OAIC at GPO Box 5218, Sydney NSW 2001.